Writing Effective Emails During Divorce – The BIFF Method

During the period of a peaceful divorce and emotional confusion, we sometimes say and write things to our partners that are offensive and inappropriate. Instead of clearly communicating our thoughts and calming down the situation, we respond with critical, judgmental words that inflame passions and throw fuel on the fire. Mr. Bill Eddy, LCSW and Attorney At Law, has developed a method for effectively dealing with hostile email and communications in a high conflict situation. He has entitled it BIFF – be Brief, Informative, Friendly and Firm.Original Article

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